Processing Time
All orders are carefully prepared and processed after payment confirmation.
Please allow 5–15 business days for order processing before shipment.
Processing time may vary depending on product demand, order volume, and inventory availability.
During peak periods, holidays, or promotional events, processing times may extend slightly beyond this estimate.
Shipping From
Orders are shipped from Cyprus (European Union) or from our international fulfillment partners, depending on product availability and the customer’s delivery location.
Shipping Times
Estimated delivery times after dispatch:
🇨🇾 Cyprus
• 1–5 business days
🇪🇺 European Union
• 5–15 business days (depending on destination country)
🌍 International Shipping
• 10–30 business days
Delivery times may vary due to customs processing, international transit delays, local postal service operations, weather conditions, holidays, or other factors outside our control.
These timeframes are estimates and not guaranteed delivery times.
Customs, Duties & Import Fees
For international orders, customs duties, import taxes, or local handling fees may apply depending on the destination country.
These charges are determined by the destination country’s customs authorities and are the responsibility of the customer.
Shipping Method & Tracking
Most orders include tracking information unless stated otherwise.
Once your order ships, you will receive an email containing:
• Your tracking number
• A link to track your parcel
Tracking updates may take 24–72 hours to appear after the parcel has been handed to the carrier.
Delays
While we strive to ensure timely delivery, delays may occasionally occur due to circumstances beyond our control, including but not limited to:
• Customs inspections
• Postal service delays
• Weather disruptions
• Transportation issues
• High seasonal demand
We appreciate your patience and understanding in such cases.